Frequently Asked Questions

Frequently Asked Questions

Question 1:
How comfortable are your chairs?

Answer:
Absolutely! Our chairs have been designed with comfort in mind, offering a wide range of shapes and sizes. Their popularity is a testament to their high quality and superior comfort. We invite you to visit our showroom near Grand Rapids, Michigan, where you can experience the comfort of our chairs firsthand. For more information, please call us at 616-868-.

Question 2:
What type of chairs do you sell?

Answer:
The majority of our selection consists of commercial-grade chairs, engineered to endure the rigors of public use. These chairs are constructed to withstand the types of wear and tear typical in theaters, ensuring lasting comfort even in a home theater setting.

Question 3:
How do I determine the row length?

Answer:
Chair widths are generally provided as center-to-center measurements. For example, a chair labeled as "22 inches wide" is measured from the midpoint of one armrest to the midpoint of the opposite armrest. To calculate the total length for a row of chairs, multiply the number of chairs by the width. For instance, three chairs at 22 inches each result in 66 inches. However, to account for the armrests at the ends of the row—typically 4 inches—you would add that to obtain a total of 70 inches (66 inches + 4 inches). According to the Richmond Times Dispatch, "Seats in the historic movie palace in Carytown measure 18 inches wide, comparable to an economy-class seat in the Boeing MD-80 operated by American Airlines. The theater offers approximately 27.5 inches of legroom, whereas a plane seat typically provides 31 to 32 inches." To ensure comfort, it's best to sit down and measure the width of your lap and the distance from the back of your hips to the front of your knees in inches.

Question 4:
Is a low back front row necessary if I want steps or risers?

Answer:
No, having a low back for the front row is not a strict requirement. Depending on the riser heights chosen (12 inches between levels tends to work well), you can opt for high back chairs in both the front and back rows of your theater.

Question 5:
In a multi-row setup, should the front row consist of low back chairs?

Answer:
If your theater room has a flat, level floor, then yes, incorporating low back seating in the front row is advisable for better visibility of the movie screen for viewers in the back rows.

Question 6:
What payment options do you accept?

Answer:
We accept Credit Cards, Checks, and Money Orders. A deposit of 100% is required at the time of ordering; however, we are flexible with larger orders or specific requirements. Please call us at 616-868-.

Question 7:
How much clearance is needed behind a reclining chair?

Answer:
The required space behind each chair varies by model. It's best to consult the product details on our website, as some chairs are designed to be placed close to walls ("wall huggers") and only require an inch or two of clearance, while others may need significantly more.

Question 8:
What are the available colors for new chairs?

Answer:
Check our website for specific item descriptions. Most solid colors such as black, red, green, and blue are standard options available at no extra cost, though lead times could be extended.

Question 9:
Can I get physical samples of materials?

Answer:
We strive to provide quality images of our material colors and patterns on our website. Should you require physical material swatch samples, please reach out to us at 616-868-.

Question 10:
What warranty is provided for new chairs?

Answer:
For warranty information, please refer to the item description in the product details section on our website. Generally, all new chairs come with a minimum one-year warranty against manufacturing defects.